Subscription support

Cancel your subscription contract.

Send your cancellation declaration directly to Ailoha. You do not need to log in or know your order number.

Your cancellation details

Identify the contract, for example by your account email, plan or order reference. You do not need an order number. Do not include passwords or card details.

Leave blank to cancel at the earliest legally permissible date. Applicable contract terms and statutory rights determine the effective end date.

By selecting “Cancel now”, you submit your declaration to terminate the identified contract at your requested date, or at the earliest legally permissible date if none is given. We record the notice and receipt time and send you a copy. No new terms or marketing consent is required.